Job Description: We are currently looking for a Business Analyst
The job is composed of the following tasks:

  • Describe a new self-service portal site and app (Android & iOS) with claim handling functionalities to be used by users.
  • In close collaboration with business experts, IT and external partners, deliver an implementation solution for this self-service portal and app
  • Responsible for overseeing development and validation performed by IT and external partners
  • You help organise & participate to the functional testing of the delivered solution
  • In close collaboration with a change management team, you provide education for the business users.

Job requirements:

  • A master’s degree in Finance, Economics, Engineering or quantitatively oriented master’s degree or equivalent by experience.
  • Professional experience in analysis (5 years )
  • Preliminary experience in Life Insurance (Group Insurance) or Insurance in general
  • Experience in implementation of self-service portals on the web and/or apps in an insurance context )
  • Knowledge of Health Care Products
  • Analysing the requirements of users and business
  • Making the business analysis (global and detailed user requirements) for IT & external partners in function of these requirements
  • Looking continuously for improvement of processes and applications
  • Preparing and organising the users acceptance tests
  • Taking the “service-after-delivery” for your account
  • Assembling the necessary documentation for new or adapted processes and functionalities
  • Informing the concerned parties in a structured and efficient way about the progress of the projects
  • Experience in BPM (Business Process Modelling)
  • English : Good
  • Dutch : Fluent
  • French: Good

Soft skills:

  • Capacity to work autonomously and in a team
  • Excellent interpersonal & negotiation skills
  • Excellent conceptual analysis skills
  • Excellent planning & prioritization skills
  • Critical thinker
  • Strongly motivated to work with Business & IT

6 days ago

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